Funeral Director / Embalmer

We are looking for a Funeral Director and Embalmer to join our team! 

Qualifications

• Graduated from an accredited school or college of mortuary science
• Current Funeral Director and Embalmer dual license within the practicing state
• Valid state driver's license with an acceptable driving record required to operate company owned vehicles
• Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
• Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
• Ability to build professional and trusting business relations
• Professional written and verbal communication skills
• Public speaking skills with the ability to influence and gain consensus
• Proficient using databases in automated processes
• Proficient MS Office skills
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps
Responsibilities
• Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws
• May perform Embalming responsibilities
• As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s)
• Receives or initiates call to deceased next of kin
• Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation
• May perform removals or transfers adhering to company standards and processes
• Cares for deceased in a respectful manner
• Updates removal status in proprietary software
• Greets next of kin and escorts to meeting space
• Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes
• Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products
• Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion
• In absence of an FSA/FSC, may perform FSA/FSC responsibilities
• Responsible for reviewing and authorizing merchandise and service contract revisions
• Directing Services
• Confirms authorization to proceed with service Arrangements
• Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards
• Shall be present for graveside services included in the purchase agreement
• Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements
• Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff
• Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members
• Interacts with the family to fulfill the death care requests
• While interacting with family and guests, obtains leads for pre-need services
• Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests
• Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials
• Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor
• Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home
• May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier
• May attends community or charity events to represent and promote the location or market
• Following company processes and procedures, verifies identification, reviews embalming authorization
• Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains
• Verifies appropriate casket and lining according to contract
• Dresses casket and lays deceased
• Updates status in propriety software
• Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment
• Inventories and reorders supplies
• Works under general guidance
• New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance
• Exhibits accountability for behaviors
• Ensures compliance with local, state, and federal regulations
• Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager
• Notifies manager when workload is light and volunteers for additional work
• Adjusts effectively to work within new work structures, processes, requirements or cultures
• Additional responsibilities as requested or assigned
• Work is both indoors and outdoors during all seasons and weather
• Professional business attire required when in contact with families
• Frequent, continuous periods of time sitting or standing, up 6 hours per day
• Frequent climbing stairs to access buildings frequently